Refund & Return Policy

Refund & Return Policy

At ShopyShop, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple and hassle-free return and refund process.

Returns
You have 30 days from the date of purchase to return your items. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Certain products, like opened or used beauty and eye care items, may not be eligible for return due to hygiene reasons.

Refunds
Once your return is received and inspected, we will process your refund to the original payment method. Please allow up to 7-10 business days for your refund to be reflected in your account.

Exchanges
If you would like to exchange an item for a different size or color, please contact us to initiate the exchange process.

How to Return
To initiate a return, simply reach out to our customer service team at [your contact email/phone] with your order number and the reason for the return. We will provide instructions on how to send your items back to us.

Shipping Costs
Customers are responsible for return shipping costs, unless the item is defective or damaged upon arrival.

Thank you for shopping with ShopyShop! We’re here to ensure your shopping experience is as smooth as possible.